Joining the kCura team in 2009, Rebecca is the team lead of the Search & Analytics and Data Grid support teams. Prior to her role as team lead, Rebecca worked as a technical support architect specializing in Relativity Analytics. Rebecca has extensive experience with the Relativity product lines which helps her to solve heinous support issues as well as craft custom solutions to meet any customer need. Rebecca has more than 8 years of technical support experience which drives her to advocate for the best quality customer experience. Rebecca is an alumna of University of Illinois at Urbana-Champaign, earning a bachelor's in Economics and Mathematics.